OneTap legal
Checkout Notices
The notices shoppers see in OneTap checkout, before and after they authorise a share.
Draft under review. This document has not been finalised. Highlighted items are still being confirmed. Questions: hello@onetap.au.
1. Group setup, before invitations
You are dividing one order with [Merchant]. Each invited person authorises their own displayed share; you are not automatically charged for an unpaid share. The deadline is [date, time and time zone]. Reservation: [show actual stock/seat rule]. Extension policy: [show the Merchant's actual policy, or say no extension is available]. [Merchant] may extend the group deadline only while the relevant payment-provider authorisations and inventory reservations remain valid, and only if each affected payer permitted that extension under the policy shown before authorisation or agrees separately afterward. Moving the group deadline cannot extend an individual payment hold.
We use invitees' contact details for this purchase and its reminders, not to enrol them in promotions. OneTap Privacy Policy
2. Invitation or reminder
[Organiser name] invites you to pay [amount and currency] toward [Merchant] order [order]. We received your [email address/phone number] from [organiser name / actual other source] to send this purchase invitation and related status messages. Read the OneTap Privacy Policy for how we use it. Deadline: [date, time and time zone]. Open [secure link] to review your share, fees and sale terms before authorising. This invitation does not subscribe you to marketing. Help: [merchant contact] or hello@onetap.au.
CONFIRM: sender, channel, link lifetime, reminders and content classification.
3. Payer review, immediately before authorisation
Your share: [amount]
OneTap or merchant fee, if any: [amount and who charges it]
Total you authorise: [amount and currency]
Group deadline: [date, time and time zone]
Merchant reservation: [actual reservation rule or “No reservation is guaranteed while the group is pending”]
Extension policy: [the Merchant's actual conditions, maximum and notice, or “No extension without your separate agreement”]
Authorising places a hold; it is not a completed charge. Once all required shares are authorised, OneTap attempts to complete the order and capture each share separately. A capture can fail after another succeeds. If the group expires incomplete, uncaptured authorisations are cancelled. Your bank controls when released funds become available. A released hold is different from a refund. [Merchant] can extend the group deadline only while the relevant payment holds and inventory reservations remain valid. We may use your existing authorisation after the deadline shown above only if you permit that under the disclosed extension policy before authorising or agree separately afterward. Moving the group deadline does not extend your payment hold. If an authorisation or reservation has expired, the affected payer must authorise again or the group must use a new checkout.
Purchase information: OneTap and [Merchant] use your name, payment status and necessary contact/fulfilment details. On the draft Stripe payment setup, Stripe may receive billing details through [Merchant]'s Stripe account or an authorised integration. CONFIRM: actual payment integration and merchant and participant visibility. These details are needed to process and fulfil this purchase. Marketing is optional. OneTap Privacy Policy · [Merchant Privacy Policy]
☐ I agree to [OneTap Shopper Terms, version/date] and have reviewed [Merchant sale terms].
4. Separate merchant promotion choice, only if enabled
☐ Yes, [Merchant] may email me promotions. I can unsubscribe in any message.
☐ Yes, [Merchant] may text me promotions. I can unsubscribe as each message explains.
5. Status messages
Pending: Your [amount] is authorised, but the order is incomplete. Remaining shares are due by [deadline]. Your bank may show a hold.
Completed: All required shares were captured and [Merchant] confirmed order or booking [reference]. Your [amount] was captured. For delivery or refunds, contact [merchant route].
Payment or booking issue: We could not yet complete [order/reference] because [actual capture or Merchant confirmation issue]. Your payment status: [your own verified hold, capture and refund status, including amount and whether any refund was only initiated or has completed]. The group purchase remains pending; [actual Merchant booking status, if known]. We and [Merchant] are checking the next step; contact [support route] if you need help.
Expired: The group missed [deadline]. Your payment status: [your own verified hold, cancellation, capture and refund status, including amount]. Your bank controls when a released hold disappears. If you were charged, see [refund/support route].